What To Expect When You Book With GYPSEA TAILS
In life we all have expectations in every area of our lives. Its human nature. Even when we do our best to convince ourselves otherwise.
When it comes to booking & paying for a service, there is a level of expectation involved, and of course there is because it is relating to your Dog.
You have either stumbled across our business by doing a quick google search for a Dog Walker, Dog Sitter, Doggy Day Care or any other search relating to Pet Care. Or maybe you have been passed on our details by a friend, or seen us out & about in Margaret River.
Who knows..
However you found us, we’re glad you did. We will love & care for your Dogs soo epically that you will want to use us for the whole time you have a Dog in your family.
But before you use us, its only fair that you know what to expect when you book with us.
When you choose us as your Dog Care Provider
You have access to connect with us regarding your Dog 24/7
Your Dog will not be left alone for Overnight Stays (95% of the time they will have our company)
Lots of Adventuring into the most beautiful & tranquil locations the South West has to offer.
Transparency in everything we do relating to your Dog.
We instantly treat your Dog as it was one of our own
We include your Dogs in our family adventures, school runs, after school activities & more. For short term stays we can just about guarantee they will not be left on their own. It is only when they stay with us for a longer period that there may be occasions when they will be left at our home with our two Dogs. Don’t worry, they have a spacious garden to roam free while they wait for us.
All of our services come straight from The Heart
We pride ourselves with our natural instinct with Dogs. Our whole family are a crazy bunch of animal lovers. We each love welcoming new Dogs into our home, for both short & long stays. It gives us the opportunity to connect with them on a deeper level, sharing life long memories with them.
We are all about Open Communication
We offer a 5 Star Dog Care Service to the South West. This means that we take your Dogs off your hands so you can do you (99% of the time)
However…..
It is important to remember it is vital that we keep an open communication policy throughout your Dogs stay with us.
This is to ensure if there are any problems or concerns that we can bring this to your attention. You are their parent & responsible for them. We are a Dog Care Service that keeps your furry kids entertained, loved, exercised, socialised.. etc. We are THE FUN.
You can think of us as “The Cool” aunty.
You pay for us to care your Dogs while you are out or away. And you wont ever be disappointed. We promise.
But if there is an issue on our end, this will be communicated to you at the earliest we feel its necessary. It may feel like bad timing on your end, depending where you are. It is duty of care.
The Why
- It is in the best interest of your Dog if we connect with you & let you know if there is an issue
- We will not lie – It is not fair to expect all is “Fine & Dandy” when there has been a behaviour that has been identified as needing your assistance.
- We may have noticed something you have missed, or wouldn’t know because you haven’t been away from them before, or any other number of reasons.
So please receive our feedback with respect & kindness
One last thing…
If we witness behaviour that concerns us, we will contact you straight away.
We are & will always be transparent in all of our Pet Care Services.
As mentioned before, 99% of the time we have it all covered. But life is unpredictable & so are Dogs.
Remember it is part of my job to inform you of everything… The Good & The Bad.
If you would like to chat about any of the above, please connect via our website & we can organise a convenient time to chat.
